In-App Help was last updated in 8.6.4 (released 10/23/2019) if you are looking for help with a feature that has been added or enhanced since 8.6.4, please check in Online Help from Help menu.
You can see the Shift Note button on the Patient Assign page and Department Assign page. When the Shift Note button has a star, it means there is a note on file. If necessary, you can edit this note.